1. Browse & Shop
   • Select your favorite Darjeeling Honey products
   • Add items to your cart
2. Apply Coupon Code
   • Proceed to checkout
   • Find the “Coupon Code” or “Promo Code” field
   • Enter the coupon code exactly as shown (case-sensitive)
   • Click “Apply” to see your discount
3. Verify Discount
   • Check that the discount is reflected in your order total
   • Discount will be shown as a separate line item
4. Complete Purchase
   • Fill in your shipping and payment details
   • Confirm your order and enjoy your savings!

Important Notes:

• Coupon codes are case-sensitive
• Only one coupon code can be used per order
• Discounts apply to product prices only (shipping charges excluded unless stated)
• If you face any issues, contact us at Ivycooperatives@gmail.com or call +91 96147 51874

General Terms & Conditions:

Eligibility:

• All offers are valid for online purchases on www.darjeelinghoney.com only
• Available to customers with a valid shipping address in India
• Cannot be combined with other ongoing promotions unless explicitly stated

Validity & Usage:

• Each coupon code has a specific validity period as mentioned in the offer
• Expired coupons cannot be redeemed or extended
• One-time use coupons can only be used once per customer/email address
• Coupon codes are non-transferable and cannot be exchanged for cash

Discount Application:

• Discounts apply to the product price only
• Shipping charges, taxes, and other fees are calculated separately
• Minimum order value requirements (if any) must be met before discount application
• “Buy X Get Y Free” offers: Free item will be of equal or lesser value

Order Modifications:

• Discounts cannot be applied to orders already placed
• If you cancel an order with a one-time use coupon, the coupon cannot be reused
• Partial cancellations may affect discount eligibility

Refunds & Returns:

• If you return a product purchased with a discount, refund will be for the actual amount paid
• Coupon codes used for returned items will not be reinstated

Company Rights:

• IVY Multipurpose Cooperative Society Limited reserves the right to modify, suspend, or cancel any offer without prior notice
• We reserve the right to refuse orders that violate these terms
• Suspected fraudulent use of coupons may result in order cancellation and account suspension

Contact for Queries:

• Email: Ivycooperatives@gmail.com
• Phone: +91 96147 51874
• Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST